Overview
TORK operates its stores and related websites, including this influencer storefront, to provide customers with information, products, account features, and shopping services. Shopify powers the commerce services used to process carts, accounts, payments, and orders.
This policy explains how personal information is collected, used, and disclosed when you visit, use, purchase through, or otherwise communicate with the services. If this policy conflicts with the Terms of Service regarding personal-information processing, this policy controls.
Information we collect
Depending on how you interact with the services and where you live, TORK or its providers may collect:
- Contact information, including name, billing and shipping addresses, telephone number, and email address.
- Financial and payment information, transaction details, payment method, and payment confirmation.
- Account information, including credentials, preferences, security information, and settings.
- Transaction information, including products viewed, added to cart, purchased, returned, exchanged, or cancelled.
- Communications and customer-support inquiries.
- Device, browser, network, IP-address, and usage information.
Sources of information
Information may be collected directly from you; automatically through your device, cookies, and similar technologies; from service providers working on TORK's behalf; and from business partners or other third parties.
How information is used
- Provide and improve services: process payments and orders, arrange shipping, support returns, maintain accounts, remember preferences, and personalize the shopping experience.
- Marketing and advertising: send promotional communications and display relevant advertising where permitted.
- Security and fraud prevention: verify accounts, detect fraud or malicious activity, and protect customers and the services.
- Communication: provide customer support and respond to inquiries.
- Legal purposes: comply with law, respond to legal process, resolve disputes, and enforce policies.
Relationship with Shopify
Shopify hosts and powers the commerce services. Information submitted through the services is transmitted to Shopify and may be shared with providers located outside your country so that Shopify and TORK can operate and improve the shopping experience.
Shopify may process information obtained from interactions with TORK, other merchants, and Shopify. Learn more in the Shopify Consumer Privacy Policy and use the Shopify Privacy Portal where available.
Third-party links
The services may link to third-party websites or platforms. Review their privacy and security policies before providing information. TORK is not responsible for the privacy, security, accuracy, or reliability of unaffiliated third-party platforms.
Children, security, and retention
The services are not intended for children, and TORK does not knowingly collect personal information from children where prohibited. A parent or guardian may contact TORK to request deletion.
No security method is perfect. Avoid sending sensitive or confidential information through unsecured channels. TORK retains information for as long as necessary to maintain accounts, provide services, comply with law, resolve disputes, and enforce agreements.
Your rights and choices
Depending on your location, you may have rights to access, know, delete, correct, or receive a portable copy of personal information, and to opt out of sale, sharing, or targeted advertising. Rights are not absolute and may require identity verification.
Where applicable, a Global Privacy Control signal is treated as an opt-out request for the relevant browser or device. Promotional emails can be stopped through their unsubscribe link; non-promotional account and order messages may still be sent.
Residents of the United Kingdom or European Economic Area may also have rights to object to or restrict processing and withdraw consent. Exercising these rights does not affect processing completed before consent was withdrawn.
Transfers, complaints, and changes
Information may be transferred, stored, and processed outside your country. Where required, recognized transfer mechanisms such as Standard Contractual Clauses are used.
You may contact TORK with privacy concerns and, where applicable, appeal a decision or complain to a local data-protection authority. This policy may be updated to reflect operational, legal, or regulatory changes, with notice provided when required.
Contact
Email: manage@tork-us.com
Website: tork-us.com
Address: 5556 Edison Avenue, Chino, CA 91710, USA
Where required by applicable data-protection law, TORK is the controller of your personal information.